Privacy Statement

Data protection
CPO HANSER SERVICE GmbH (“CPO”) takes great care to protect the personal information of its website users. Data are personal when they can be linked to your person and provide information on your behaviour or your characteristics. Such data include of course your name, e-mail address, postal address and telephone number and also information on your possible interests and surfing habits to the extent that this information can be directly or indirectly linked to you.
We collect, use and process the personal data you provide only in accordance with the strict data protection laws in Germany and in compliance with the provisions of the EU Data Protection Directive.

Non-personal data

When you access our website or one of the files provided on the website, data will be recorded on our servers for internal, system-related and statistical purposes. These data may possibly be identifiable (name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, the web browser and requesting domain). No person-related use of the data will be made. The right is reserved to perform statistical analysis of anonymised data records.

Collection, use and processing of personal data needed for our online services

If you register for a congress, reserve a hotel or make another booking on our website, we will ask for your name and other personal information that we need in this context. We use and process these data only to answer your queries, to process contracts made with you and for technical administration. Your personal data will only be given to third parties or otherwise communicated if this is required for contract implementation (e.g. to reserve a hotel room booked by CPO) or for settlement of accounts or if you have unambiguously given your consent.

Deletion of your personal data

Your personal data will be deleted after expiry of the legal, statutory or contractual retention period, as long as they are no longer required to fulfil a contract. Data not affected by the above will be deleted when the purposes as described in the consent no longer apply. If the data are subject to a retention period, they will be blocked instead of being deleted once the reason for collecting and using them no longer exists.

Providing you have given your consent, we will send you newsletters by e-mail in which we will inform you about the congress you have registered for and about future congresses we are organising and that may interest you. If you no longer wish to receive the newsletters, you may decline to receive future issues at any time.

Without your consent, we will not use or forward your personal data for our own advertising purposes or for the advertising purposes of third parties.

Use of Piwik
This website uses the web analytics software  Piwik. Piwik uses text files placed on your computer („Cookies“), to enable us to analyze how users use our site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider inside the European Union. You may refuse the use of cookies and thereby the usage of Piwik by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

This websites uses cookies. One cookie will be set by Piwik as described above. Another cookie will be set be the Content Management System valid for you visit of the webpage. You can refuse the use of these cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. 

Correcting/updating information
You are entitled to access and change your data at any time. If you would like to receive information about the data we have saved about you or would like to correct them, please contact CPO HANSER SERVICE GmbH, Paulsborner Straße 44, 14193 Berlin, Germany, E-mail:

If you have agreed to allow other registered users to see your personal data, you may withdraw your consent for the future at any time. In this case, it is sufficient to send an e-mail to